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Assistants are AI-powered coworkers that help accelerate your team’s productivity. Whether you start with our library of 150+ pre-built Assistants or create your own custom AI Assistant, you can deploy specialized AI support that understands your business context and is available around the clock.

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Working with Assistants

Getting started with AI Assistants is straightforward:
1

Craft Your CoPilot Use Case

Understand the Conversational Use cases where you can leverage Generative AI. Explore over 150 pre-built AI Assistants for ideas, or start experimenting with your own.
2

Design Your AI Assistant CoPilot

Design your Assistant in the AI Studio
3

Customize With Your Data

Set context from documents, web links and more — and make your Assistant act the way you want it to. Set access permissions and share it to a Workspace to collaborate.
4

Improve Over Time

Monitor Assistant usage, performance, and outputs. Refine and improve based on real data and feedback from team members, leaders and domain experts.

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How Assistants Work

Understand how Assistants work in Hyperleap AI under the hood

Conversation Initialization

The Assistant loads its configured personality, knowledge base, and behavioral parameters to establish the conversation framework.

Knowledge Integration

During interactions, the Assistant processes queries through its configured Sources and knowledge base, maintaining contextual relevance.

Dialogue Management

The system maintains conversation flow by tracking context, managing turn-taking, and ensuring coherent dialogue progression.

Adaptive Response

Responses are generated by combining conversation history, knowledge context, and configured behavior patterns in Studio’s AI engine.

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Common Use Cases

Customer Support Assistant

Deploy an AI assistant that handles customer inquiries 24/7, understands your products, and provides consistent support.

HR Assistant

Create an assistant that helps with employee onboarding, answers policy questions, and provides HR guidance.

Research Assistant

Build an assistant that helps analyze documents, summarize findings, and assist with research tasks.

Sales Coach

Deploy an assistant that helps sales teams with product information, objection handling, and sales strategies.

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Troubleshooting

Common issues you might encounter while working with Assistants and how to resolve them:
Issue: Assistant not responding as expected or behaving inconsistently.Solutions:
  • Review personality and conversation style settings
  • Check if context Sources are properly connected
  • Verify LLM settings match your use case
  • Test the Assistant before publishing
Issue: Assistant responses not reflecting your business knowledge.Solutions:
  • Ensure all relevant documents are properly uploaded
  • Verify document processing and indexing
  • Use Studio’s Ask Source feature to check if the Assistant is using the correct context
  • Consider updating or expanding knowledge Sources
Issue: Team members unable to access shared Assistants.Solutions:
  • Check Workspace permissions
  • Verify Assistant visibility settings
  • Ensure team members have sufficient credits
  • Review access controls in Studio

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FAQs

With our pre-built templates and intuitive builder, you can deploy a customized Assistant in minutes. Just choose a template, adjust to your needs, and share with your team.
Yes, Assistants can access multiple data Sources including documents, websites, and text snippets to provide comprehensive, accurate support.
Yes, our analytics dashboard provides detailed insights into usage patterns, common queries, and impact metrics.

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Next Steps

Assistants Library

Explore our collection of 150+ pre-built Assistants for various business needs

Hyperleap AI Studio

Create and manage your Assistants through our intuitive web interface

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Need Help?

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