Assistants
Assistants
Learn how to use specialized AI Assistants that understand your business and support your team 24/7
Assistants are AI-powered coworkers that help accelerate your team’s productivity. Whether you start with our library of 150+ pre-built Assistants or create your own custom AI Assistant, you can deploy specialized AI support that understands your business context and is available around the clock.
Working with Assistants
Getting started with AI Assistants is straightforward:1
Craft Your CoPilot Use Case
Understand the Conversational Use cases where you can leverage Generative AI. Explore over 150 pre-built AI Assistants for ideas, or start experimenting with your own.
2
Design Your AI Assistant CoPilot
Design your Assistant in the AI Studio
- Create your Assistant from scratch or import one from the library and customize.
- Define variable inputs, connect to a large language model of your choice.
- Fine tune the Assistant parameters.
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Publish the Assistant to a Workspace for collaboration.
Detailed Guide: Create Your First Assistant
Learn the step-by-step process of creating and configuring your first AI assistant
3
Customize With Your Data
Set context from documents, web links and more — and make your Assistant act the way you want it to. Set access permissions and share it to a Workspace to collaborate.
4
Improve Over Time
Monitor Assistant usage, performance, and outputs. Refine and improve based on real data and feedback from team members, leaders and domain experts.
How Assistants Work
Understand how Assistants work in Hyperleap AI under the hoodConversation Initialization
The Assistant loads its configured personality, knowledge base, and behavioral parameters to establish the conversation framework.
Knowledge Integration
During interactions, the Assistant processes queries through its configured Sources and knowledge base, maintaining contextual relevance.
Dialogue Management
The system maintains conversation flow by tracking context, managing turn-taking, and ensuring coherent dialogue progression.
Adaptive Response
Responses are generated by combining conversation history, knowledge context, and configured behavior patterns in Studio’s AI engine.
Common Use Cases
Customer Support Assistant
Deploy an AI assistant that handles customer inquiries 24/7, understands your products, and provides consistent support.
HR Assistant
Create an assistant that helps with employee onboarding, answers policy questions, and provides HR guidance.
Research Assistant
Build an assistant that helps analyze documents, summarize findings, and assist with research tasks.
Sales Coach
Deploy an assistant that helps sales teams with product information, objection handling, and sales strategies.
Troubleshooting
Common issues you might encounter while working with Assistants and how to resolve them:Assistant Configuration Issues
Assistant Configuration Issues
Issue: Assistant not responding as expected or behaving inconsistently.Solutions:
- Review personality and conversation style settings
- Check if context Sources are properly connected
- Verify LLM settings match your use case
- Test the Assistant before publishing
Context Management
Context Management
Issue: Assistant responses not reflecting your business knowledge.Solutions:
- Ensure all relevant documents are properly uploaded
- Verify document processing and indexing
- Use Studio’s Ask Source feature to check if the Assistant is using the correct context
- Consider updating or expanding knowledge Sources
Team Access and Sharing
Team Access and Sharing
Issue: Team members unable to access shared Assistants.Solutions:
- Check Workspace permissions
- Verify Assistant visibility settings
- Ensure team members have sufficient credits
- Review access controls in Studio
FAQs
How quickly can I deploy an Assistant for my team?
How quickly can I deploy an Assistant for my team?
With our pre-built templates and intuitive builder, you can deploy a customized Assistant in minutes. Just choose a template, adjust to your needs, and share with your team.
Can I connect multiple knowledge Sources to my Assistant?
Can I connect multiple knowledge Sources to my Assistant?
Yes, Assistants can access multiple data Sources including documents, websites, and text snippets to provide comprehensive, accurate support.
Can I track how teams are using the Assistants?
Can I track how teams are using the Assistants?
Yes, our analytics dashboard provides detailed insights into usage patterns, common queries, and impact metrics.
Next Steps
Assistants Library
Explore our collection of 150+ pre-built Assistants for various business needs
Hyperleap AI Studio
Create and manage your Assistants through our intuitive web interface