FAQ
Frequently asked questions about Hyperleap AI
General Questions
What can I build with Hyperleap AI?
What can I build with Hyperleap AI?
You can build AI-powered applications using:
- Prompts for structured AI interactions
- Personas for conversational experiences
- Tools for no-code AI workflows
- Assistants for team support
- Chatbots for website interactions
How do I get started?
How do I get started?
- Sign up at studio.hyperleapai.com
- Create your first Workspace
- Choose a feature to start with (Prompts, Personas, Tools, etc.)
- Follow our quickstart guides
What are the usage limits?
What are the usage limits?
Limits vary by plan:
- Free: 10 Prompts, Personas, or Tools
- Growth: Increased limits and features
- Business: Custom limits and dedicated support
refer to pricing page for more details
API Integration
How do I authenticate API requests?
How do I authenticate API requests?
All API requests require an API key:
- Get your key from Studio dashboard
- Add header:
x-hl-api-key: YOUR_API_KEY - Keep your key secure
How do I handle streaming responses?
How do I handle streaming responses?
We support two streaming methods:
- SSE streaming: For real-time chat responses
- HTTP/2 streaming: For Prompt runs
Check our API guides for implementation details.
Features & Capabilities
What's the difference between Prompts and Personas?
What's the difference between Prompts and Personas?
- Prompts: Single-shot AI interactions
- Personas: Ongoing conversations with custom AI personality
Can I customize the AI models?
Can I customize the AI models?
Yes, you can:
- Choose from multiple LLM providers
- Adjust temperature and other parameters
- Fine-tune responses with custom configurations
How does content moderation work?
How does content moderation work?
Built-in moderation:
- Automatic content screening
- Safety filters for inputs/outputs
- Customizable moderation rules
Billing & Support
How does billing work?
How does billing work?
Usage-based billing includes:
- API calls
- Token usage
- Additional features
View detailed pricing on our pricing page.
Where can I get help?
Where can I get help?
Support options:
- Documentation
- Email: support@hyperleap.ai
- Priority support for paid plans
How do I upgrade my plan?
How do I upgrade my plan?
To upgrade:
- Go to Studio dashboard
- Navigate to Billing
- Choose your new plan
- Complete payment
Security & Compliance
How is my data protected?
How is my data protected?
We ensure security through:
- End-to-end encryption
- Secure API authentication
- Regular security audits
- Data privacy compliance
Can I delete my data?
Can I delete my data?
Yes, you can:
- Delete individual items
- Clear conversation history
- Remove uploaded Sources
- Request account deletion