Persona Playground

The Persona Playground makes it easy for anyone to design conversational experiences for your business apps and processes.

Prompts helps.

When you first open the Persona Playground, you will see a field to specify persona behavior. Conceptualize the persona and think through how you want it to interact.

Often, to customize how the persona should behave, you might want to include the following:

• Tone: The overall tone and response style of the persona; whether the tone should be professional, casual, witty, or something else.

• Backstory: A unique background helps give your persona depth and character. This can include details like occupation, interests, origins, etc.

• Conversational Rules: Define guidelines for how your persona should respond in certain situations, like if a user asks a certain question or steers the conversation in a certain direction.

• Trigger Phrases: Specify phrases that could activate pre-defined conversational flows when detected. For example, a message like "I lost my password" could trigger a password reset flow when chatting with a bot that's designed for app support.

• Integrations: Connect your persona to internal data sources like CRM or support ticketing systems. This allows accessing real-time information to personalize responses. You could use variables, embedded into the personas, and replace them with sample values for testing.

The Persona Playground provides full control to craft the ideal persona aligned with your use case. Once designed, personas can be easily integrated into apps.

Besides, like prompts, personas can connect with the AI system and model of your choice. The configuration parameters such as temperature, top_p, and others can further help tune the AI responses.

With the Persona Playground, designing engaging personas is made simple and accessible to anyone.