Hyperleap AI empowers businesses to develop AI solutions across three powerful modes — whether you’re engaging customers, boosting team productivity, or integrating AI into your products.
Explore what makes each mode unique and discover how to leverage them for your specific needs.
Bot Studio
AI Studio
API Console
What is Bot Studio?
Bot Studio is your complete solution for creating customer-facing AI chatbots. Unlike hybrid chatbot solutions where a human team sits behind the scenes, Bot Studio chatbots are 100% AI-driven — perfect for businesses looking to completely automate customer interactions without hiring support staff.Your chatbots integrate seamlessly into websites using a single line of JavaScript, and any changes you make in the admin panel instantly reflect on the live chatbot.
Key Features
Full Brand Customization
Customize colors, fonts, headers, and backgrounds
Upload custom logos and avatars
Set custom welcome messages
Design the chat button appearance
Make it blend perfectly with your website
Multi-Channel Integration
Website chatbot widget
Facebook Messenger integration
Instagram business profile integration
WhatsApp business number integration
Pause auto-responses and reply manually when needed
Lead Capture & Management
Enable lead forms to collect visitor details before chat begins
OTP validation to ensure genuine leads
View complete conversation history for each lead
Receive conversation transcripts via email
Track which pages visitors are viewing
Advanced Capabilities
Assets: Upload photos, documents, and web links that AI presents intelligently (e.g., show gallery, provide floor plans)
Agentic Workflows: Configure backend automations when leads come in (push to CRM, alert teams, trigger workflows)
Hierarchical RAG: Two-step retrieval for businesses with multiple products, properties, or branches — filters by category first, then dives deeper
Preset Behaviors: Import pre-configured system prompts or build prompts dynamically based on your business type
Perfect For
Real estate agencies automating property inquiries
Hospitality businesses handling booking questions
E-commerce sites providing 24/7 product support
Service providers qualifying leads automatically
Any business wanting to capture leads while reducing support costs
What Bot Studio is NOT
Not a hybrid solution: There’s no option for human agents to take over mid-conversation
Not a workflow builder: No drag-and-drop node editors — behavior is defined via system prompts like a GPT
Not limited to simple Q&A: Agentic capabilities powered by MCPs enable complex workflows
AI Studio provides no-code tools for internal team productivity. It consists of two main components:AI Tools — Simple forms backed by AI prompts that generate outputs (non-conversational). Think of them as AI-powered utilities for specific tasks.AI Assistants — Conversational AI that your teams can chat with, similar to ChatGPT but customized for your business and grounded in your company knowledge.Both can be attached to Sources (your documents and knowledge bases) to ensure responses are accurate and relevant.
AI Tools in Detail
AI Tools are form-based, non-conversational AI experiences perfect for repetitive workflows:Customization
Define form fields (text boxes, text areas, dropdowns, etc.)
Set field order, default values, and min/max ranges
Fields feed into variables within your AI prompts
Results can be saved or used immediately
Pre-built Library
500+ ready-to-use tools across departments
Marketing: Blog post generators, social media content, email campaigns
API Console is the developer-focused mode for integrating AI directly into your products. It’s built on our v1 infrastructure that powers everything:Prompts API — Non-conversational AI for one-off generations (the backend for AI Tools)Personas API — Conversational AI with state and memory management (the backend for AI Assistants and Chatbots)Both APIs provide robust prompt management, versioning, hyperparameter control, and multi-model support.
Prompts API
The Prompts API is designed for non-conversational, form-based AI workflows:Key Features
Store and version prompt configurations centrally
Set default versions and switch between them
Support multiple model providers (OpenAI, Anthropic, etc.)
Manage hyperparameters (temperature, top-p, etc.)
Attach to Sources for grounded responses
Full audit logging and prompt lifecycle management
Versioning
Create 10 different versions with 10 different prompts
Each version can use different models or configurations
Your application code stays the same — just reference version numbers
Easy A/B testing and rollback capabilities
Use Cases
Generate dynamic content in your SaaS application
Process user inputs and return structured outputs
Build AI features without managing infrastructure
Centralize prompt management across your product
Personas API
The Personas API provides conversational AI with built-in intelligence:Key Features
Automatic state and memory management
Multi-turn conversation handling
Versioned persona configurations
Multi-model provider support
Attach to Sources for knowledge-grounded responses
Session management and conversation history
State Management
We handle conversation context automatically
Memory persists across user sessions
No need to build complex state logic
Focus on use cases, not infrastructure
Use Cases
Add conversational AI to your application
Build customer support chat within your product
Create AI companions or guides for users
Develop interactive tutorials or onboarding experiences
Why Use API Console vs Higher-Level Tools?
AI Tools & Assistants provide no-code abstractions — great for business users but limited customization for developers.API Console gives you:
Full control over the user experience in your product
Ability to embed AI anywhere in your application
Versioning and prompt management out of the box
Multi-model flexibility without code changes
Custom integration with your existing workflows
Trade-off: Higher learning curve but unlimited flexibility.
All three modes are powered by Sources — your business documents, web pages, and text snippets. Upload once, attach to any chatbot, tool, assistant, prompt, or persona.
What are Sources?
Sources are collections of your business knowledge. Each Source can contain:
Documents: PDFs, Word files, text files, presentations
Web Pages: Scraped content from URLs you provide
Text Snippets: Manual text entries for specific information
Once uploaded, content is processed and indexed by our Retrieval Augmented Generation (RAG) engine.
How do Sources work?
Upload Once, Use Everywhere
Create a Source and upload your content
Attach the Source to any prompt, persona, tool, assistant, or chatbot
AI automatically retrieves relevant information during conversations or generations
Grounded Responses
AI responses are based on your actual business information
Important Note: Sources are not live-synced. If you update a document externally, you’ll need to re-upload it to the Source.
Hierarchical RAG for Complex Businesses
For businesses with multiple products, properties, or branches, standard RAG treats everything equally. Hyperleap AI offers Hierarchical RAG:Two-Step Retrieval Process
First Level: AI determines which category/product/property the user is inquiring about
Second Level: AI dives deeper into that specific category to find detailed information
Use Cases
Real estate with multiple properties
Retail with multiple product lines
Hospitality with multiple locations
Organizations with multiple departments or divisions
Deploy a chatbot with lead forms and OTP validation. Capture visitor details, qualify leads, answer FAQs automatically, and send conversation transcripts to your team. Customize branding to match your website perfectly.
AI Studio: Marketing Content Generator
Give your marketing team an AI Tool that generates blog posts, social media content, and email campaigns. Attach your brand guidelines as a Source to ensure on-brand output every time.
Bot Studio: Hospitality Booking Assistant
Create an agentic chatbot that checks property availability via custom APIs, provides pricing based on dates, handles inquiries about amenities, and redirects to nearby properties — all using hierarchical RAG.
API Console: Custom AI Features
Embed conversational AI or AI prompts directly into your SaaS product. Use versioning to A/B test different prompts, switch models without code changes, and manage everything centrally.
AI Studio: Employee Onboarding Assistant
Create an AI Assistant attached to your employee handbook Source. New hires can ask questions about policies, benefits, and procedures — getting instant answers 24/7.
Bot Studio: E-commerce Product Expert
Deploy a chatbot that answers product questions using your catalog as a Source. Attach Assets for product images and specification sheets. Integrate with WhatsApp for customer support on mobile.
Model Support & Flexibility
Hyperleap AI supports multiple AI model providers, giving you flexibility and choice.
OpenAI
Primary SupportFull production support for GPT-4, GPT-3.5, and other OpenAI models. Recommended for most use cases.
Anthropic
Experimental SupportClaude models available for testing and specific use cases. Great for complex reasoning tasks.
Other Models
Experimental SupportAdditional model providers in experimental mode. Contact us for specific model requests.
Ready to Get Started?
Start with Bot Studio for customer engagement, AI Studio for team productivity, or API Console for product integration. You can expand to other modes anytime.